IMPORTANT INFORMATION & DATES

Program Dates, Costs, Credentials
Learn more about the health care and training providers participating in the West Michigan Works! medical assistant registered apprenticeship program (MARAP), including program dates, costs, support services and credentials earned.

Application Period Timeline

  • Wednesday, March 3, 2021: Last date to submit a participation form.*
  • Friday, March 12, 2021: Final application (with all career preparation steps completed) is due.
  • Friday, April 9, 2021: Last day of employer offers to candidates.
  • Friday, April 16, 2021: Deadline for candidates to accept an offer.

*Please note submitting an application and other required materials does NOT guarantee acceptance to the program.

Grand Rapids Community College

Program Schedule

May 14 – July 23, 2021 Quarter I
July 27,30, Aug 3, 6, 2021 Practicum I
August 10 – Oct 15, 2021 Quarter II
Oct 19, 22, 26, 29, 2021 Practicum II
Nov 2 – 19, 30, Dec 3-17, 2021, Jan 4-14 2022 Quarter III (Off Nov 23,26, Dec 21, 24, 28, 31)
Jan 18, 21, 25, 27, 2022 Practicum III
Feb 1 – Mar 25, 2022 Quarter IV
March 29 – April 22, 2022 Final Practicum

Time Off

November 23, 26
Dec 21, 24, 28 & 31

Graduation

Thursday April 28, 2022 at 4pm, Students to report at 2:30pm.

Classes meet Tuesdays and Fridays from 8am – 4:30pm. Classroom is on GRCC’s downtown campus – 4th floor of the Cook building in room 424/426/431. Theory portions of the program may be delivered online. Please be prepared for hybrid learning.

Certificates/Credentials Earned in the Program

  • American Heart Association Basic Life Support for the Healthcare Provider CPR and Heartsaver First Aid
  • OSHA 10 hour
  • WorkKeys NCRC, WorkKeys Talent, WorkKeys Fit
  • Vaccines Across the Lifespan
  • Digital Literacy Badges in Basic Computer, World Wide Web, Windows, Using Email
  • Typing Speed Certification
  • Certificate of Successful Completion from GRCC
  • Eligible to sit for the RMA (AMT) and the CMA (AAMA) certification exam.  RMA certification exam fee and registration is included in GRCC’s program

Accreditation: Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Articulation: Davenport University

  • Bachelor of Science in Nursing -Pre-Licensure 39 credits
  • BS Health Services Administration 30 credits
  • BS Medical Case Management 30 credits
  • ABA Business Administration BS Health Services Administration 30 credits
  • AAS Medical Assisting 30 credits

Program Costs
(Program costs are covered for MARAP participants by a combination of federal dollars, grants and employer contributions. Any costs incurred by participants will be minimal.)

  • $7998 includes books, equipment, supplies, certification exam fee, criminal background check fee, WorkKeys Talent and Fit assessments, AHA BLS CPR and Heartsaver First Aid training
  • Not included in the program cost are WorkKeys NCRC assessment, mandated immunizations (Varicella, Hepatitis B, MMR, Tetanus/TDP/TDAP, TB, and Flu), timepiece with a second hand (a watch or fob)

Tutoring/Support Services Offered to Apprentices

  • Health Learning Lab
  • Disability Support Services
  • Occupational Support Services
  • Counseling Services
  • Tutoring Department
  • Career Coaches

Program Environment

  • Classroom learning is offered in 4 hour time blocks (2 per day) in a combination of lecture, lab, simulation, and skill validation.
  • A team of Instructors and Clinical Lab Assistants staff the program.  The number of staff is dependent on the number of students enrolled in the program.
  • A student may miss no more than 24 hours in the program. Some classes are mandatory attendance.

Student Expectations/Time Commitment

  • Time in class: 8 hours/day, 2 days/week.  Some time is allocated for study, however, the student will need to study outside of class time.
  • Study time out of class:  It will vary, depending on whether the student has previous knowledge of medical terminology, anatomy, and pharmacology
  • Workplace standards are taught and reinforced.

Contact information

Phone: 616.234.3800
Email: workforcetraining@grcc.edu
Website: http://www.grcc.edu/workforcetraining/healthcare

View the “Meet the Educator” videos

Muskegon Community College

Orientation

Friday, May 14, 2021 from 9 am to 1 pm. This orientation is for new Medical Assisting Students only. There will be a different campus-wide orientation for all students to attend. Dates and times to be determined.

Class Schedule

Classes meet on Wednesdays and Fridays for 3 consecutive semesters and follow the same schedule as the college semesters.

  • Summer 2021 Semester: May 17, 2021-August 9, 2021
  • Fall 2021 Semester: August 23, 2021-December 11, 2021
    • Thanksgiving Break: November 24-28
  • Winter 2022 Semester: January 10, 2022-May 2, 2022
    • Spring Break: February 28-March 6
  • Graduation Date: May 4, 2022, 6 pm – 8 pm

Certificates/Credentials Earned in the Program

  • Certificate of Completion from Muskegon CC
  • CPR BLS/AED Certificate
  • Eligible to sit for either CMA (AAMA) or RMA (AMT) National Certification Examinations
  • 32 College Credits
  • Curriculum flows directly into an Associate degree

Accreditation

Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Estimated Program Costs
(Program costs are covered for MARAP participants by a combination of federal dollars, grants and employer contributions. Any costs incurred by participants will be minimal.)

  • Semester 1: $3067 (includes tuition, fees, books)
    Classes: AH101 (Medical Terminology), AH104 (Medical Billing Insurance), MA101 (Medical Assistant Administrative I), MA102AL&L (Medical Assistant Clinical I Lecture & Lab)
    Additional Costs: Approximately $90 for 2 uniforms (Does not include cost of watch or shoes)
  • Semester 2: $2404 (includes tuition, fees, books)
    Classes: BIOL115 (Intro to Anatomy & Physiology), MA105 (Medical Assistant Administrative II), MA106AL&L (Medical Assistant Clinical II Lecture & Lab)
  • Semester 3: $1790 (includes tuition, fees, books)
    Classes: AH196 (Electronic Health Records), MA110 (Medical Assistant Seminar/Practicum)

Program Environment

MCC thrives on offering an environment that is conducive to student learning and supports personal and professional growth. The lecture portion of the classes begins the foundation of medical assisting and provides the student with the cognitive aspect of the core curriculum. Active participation in the lecture environment is expected, and even though the classes may be taught by different instructors, these instructors work cohesively to ensure student understanding and success.

The lab environment consists of equipment and supplies that are commonly utilized in the medical office setting. This environment provides the opportunity for the students to practice the hands-on skills (both clinical and administrative) as often as needed to become competent in that skill. The students will work together in teams or groups and active participation is required in the laboratory setting.

The lab at MCC is located in the new Health and Wellness Center. This area includes fitness equipment that students can use free of charge, meeting and study space, and a simulation lab. The simulation lab will be utilized to demonstrate real-life patient scenarios that students could potentially experience in the clinical setting.

Student expectations/time commitments—inside and outside of class

It is expected that students attend all lecture and lab classes and come fully prepared to participate in their education. MCC Medical Assistant Program has adopted a points system where students accrue points for absences, tardiness, and unprofessional behavior. When the student has accrued a certain number of points, the student must meet with the Program Coordinator to create a performance improvement plan to correct the behavior. The goal of the points system is to properly prepare the student for the expectations that community partners in healthcare require of their own staff members.

Because classes will be scheduled only on Wednesdays and Fridays, the start time for classes may begin as early at 8 am and end as late as 7 pm. Students are expected to spend approximately 2-3 hours per 1 hour of class time outside of the classroom on studying, coursework, and assignments. Therefore, students will need to maintain healthy study habits, learn to prioritize and organize, and develop excellent time management skills in order to be successful. Utilizing the time in between classes to study or finish assignments is a great method of organization and time management.

While the instructors have high expectations of the students, they also know that sometimes life happens. Therefore, excellent communication with the instructors and program coordinator are key aspects of the program. If students are struggling and need assistance throughout the program, students must communicate their needs to the instructors or the program coordinator. They are very approachable and a vital resource to the program.

Tutoring/Support Services offered to apprentices

  • The counseling and advising center is where it all starts at MCC. A well-trained counselor will assist the students in the process of becoming a student at MCC and entering into the Medical Assistant Certificate program. The counselors can also provide support to the students throughout the apprenticeship program.
  • In addition, just about everyone could use a little extra help with something, at least once in a while. Assistance is available for everything from “math anxiety” to help with course specific problems. The Tutor Center is located in room 204 in the main campus and offers the following:
    • Peer Tutoring
    • Walk-In Tutoring
    • Tutor-Led Small Groups
    • Online Tutoring
    • Extra Services
    • General Tutoring
  • MCC’s Writing Center offers a non-threatening atmosphere where students can discuss their writing in all stages of the writing process. English instructors can assist with basic grammar questions, essay development, citing format, research techniques, and other writing concerns. Take advantage of this FREE service.
  • MCC’s Student Life programs develop leadership skills, values, friendships and create the opportunity to make a difference. Join a student organization, attend a special event, and find general community resources here!

The Hendrik Meijer Library/Information Technology Center offers many services to MCC students, faculty and staff, as well as to community visitors.

Reference librarians are available whenever the facility is open to assist with finding information, conducting research, and accessing electronic resources. The Library offers quiet reading areas, group study rooms, information literacy assistance, wireless Internet access and computers with high speed access to our databases. Generous views of the nature area, creek and surrounding area allow a tranquil study experience throughout the facility.

  • The Jayhawk Pantry’s mission is to alleviate food hardship among its students by providing emergency food to MCC students in need. To be eligible for services, you must be a current MCC student and provide a current MCC student ID.
  • Disability Support Services provides assistance to all qualified students with documented disabilities, whether they are physical, psychological or educational. We strive to work proactively with the student to determine reasonable and appropriate accommodating measures. MCC is committed to providing equal and integrated access for individuals with disabilities. This commitment is consistent with legal requirements, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.

NOTE: Some of these services may not be available or have online availability only due to COVID-19 restrictions. Please see MCC’s website for further instructions. www.muskegoncc.edu

View the “Meet the Educator” videos

Mercy Health

Mercy Health is a regional multi-campus health care system serving West Michigan and the lakeshore with five hospital campuses, more than 60 physician offices, more than 1,300 medical staff physicians, more than 800 hospital beds and 7,200 colleagues, and hospice, home health and long-term care service offerings.

Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the lakeshore. Mercy Health, part of Trinity Health – the nation’s second-largest Catholic Health System – is committed to being a trusted health partner for life, transforming the communities we serve, by providing high-quality care that is the most accessible, compassionate and personalized in West Michigan.

Wage range for apprentices:

$14/hr starting wage and opportunity for an increase after each quarter during the program

Apprentice commitment to the employer:

One year post graduation

What benefits/support services:

Medical, Dental, Vision, Flex Spending Plan, Life Insurance, LT/ST Disability, Employee Assistance Program, PTO, 403(b) Retirement Savings Plan, Tuition Assistance, and vendor discount program

Program Testimonial:

Teresa a first generation Latino to attend college, was taking general courses at Muskegon Community College.  She was just about to give up on her studies when she became aware of a pathway into health care, the Medical Assistant Apprenticeship program.  She applied, was accepted and is now working for Mercy Health.

“This program has changed my life,” said Beltran.  “I’m a hands-on kind of person, so being able to immediately apply what I’m learning in the clinical setting is perfect for me. I can’t imagine doing anything else.”

Teresa Beltran
2016 MA Apprenticeship Graduate
Current Medical Assistant

Connect with Mercy Health:

Website: MercyHealth.com  |  Facebook  |  Twitter at @MercyHealthWM  |  LinkedIn

View the “Meet the Employer” videos

Spectrum Health

Company Description:

Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children’s hospital, a multi-specialty medical group and a nationally recognized health plan, Priority Health.

Spectrum Health Medical Group is a multi-specialty physician group dedicated to putting patients’ needs first. The medical group is a gateway to Spectrum Health’s many qualified and highly skilled specialists, and comprehensive services. We invite you to get to know us and our services better (www.shmg.org), and see for yourself what makes us unique.

What are the Spectrum Health  requirements?

  • Currently employed with Spectrum Health
  • On-track or high performance
  • Upline support and endorsement

What is the required commitment if I am accepted?

  • Maintain performance threshold of on-track or high performing
  • Maintain employment with Spectrum Health in one of our clinical office spaces during the program
  • Commit to employment as a Medical Assistant at Spectrum Health for a minimum of one year post-graduation.
  • Uphold Spectrum Health values while at work and in the classroom.

What are the benefits / suppprt services offered?

  • Access to program coordinators and recruiters at Spectrum Health
  • Accommodations to work schedule to maintain employment at Spectrum Health
  • Immediate career opportunities at Spectrum Health after graduation

View the “Meet the Employer” videos