Program Dates, Costs, Credentials
Learn more about the health care and training providers participating in the West Michigan Works! medical assistant registered apprenticeship program (MARAP), including program dates, costs, support services and credentials earned.

Application Period Timeline

  • Friday, September 6, 2019: Last date to start an application*
  • Friday, September 20, 2019: Final application with all career preparation steps is due
  • Friday, October 25, 2019: Last day of employer offers to candidates
  • Friday, November 1, 2109: Deadline for candidates to accept an offer

*Please note submitting an application and other required materials does NOT guarantee acceptance to the program.

Grand Rapids Community College

Program Schedule:

Intro to MA: January 10, 2020 (8 hours)

1st quarter: January 14 to April 3, 2020
2nd quarter: April 14 to July 10, 2020
3rd quarter: July 14 to September 18, 2020
4th quarter: September 22 to December 15, 2020

Completion Celebration: December 18, 2020 at 4pm.  (Students need to arrive at 2pm for wrap –up)

Classes meet Tuesdays and Fridays from 8am – 4:30pm.  Classroom is on GRCC’s downtown campus – 4th floor of the Cook building in room 424/426/431

Time Off:

  • April 7 & 10, 2020
  • July 3 & 7, 2020
  • November 27, 2020

Certificates/Credentials earned in the program:

  • American Heart Association Basic Life Support for the Healthcare Provider CPR and Heartsaver First Aid
  • WorkKeys NCRC, WorkKeys Talent, WorkKeys Fit
  • Vaccines Across the Lifespan
  • Digital Literacy Badges in Basic Computer, World Wide Web, Windows, Using Email
  • Typing Speed Certification
  • Certificate of Successful Completion from GRCC
  • Eligible to sit for the RMA (AMT) and the CMA (AAMA) certification exam.  RMA certification exam fee and registration is included in GRCC’s program

Accreditation: Commission on Accreditation of Allied Health Education Programs (

Articulation: Davenport University

  • Bachelor of Science in Nursing -Pre-Licensure 39 credits
  • BS Health Services Administration 30 credits
  • BS Medical Case Management 30 credits
  • ABA Business Administration BS Health Services Administration 30 credits
  • AAS Medical Assisting 30 credits

Program costs:

  • $7998 includes books, equipment, supplies, certification exam fee, criminal background check fee, WorkKeys Talent and Fit assessments, AHA BLS CPR and Heartsaver First Aid training
  • Not included in the program cost are WorkKeys NCRC assessment, mandated immunizations (Varicella, Hepatitis B, MMR, Tetanus/TDP/TDAP, TB, and Flu), timepiece with a second hand (a watch or fob)

Tutoring/support services offered to apprentices:

  • Health Learning Lab
  • Disability Support Services
  • Occupational Support Services
  • Counseling Services
  • Tutoring Department
  • Career Coaches

Program environment:

  • Classroom learning is offered in 4 hour time blocks (2 per day) in a combination of lecture, lab, simulation, and skill validation.
  • A team of Instructors and Clinical Lab Assistants staff the program.  The number of staff is dependent on the number of students enrolled in the program.
  • A student may miss no more than 24 hours in the program. Some classes are mandatory attendance.

Student expectations/time commitment:

  • Time in class: 8 hours/day, 2 days/week.  Some time is allocated for study, however, the student will need to study outside of class time.
  • Study time out of class:  It will vary, depending on whether the student has previous knowledge of medical terminology, anatomy, and pharmacology
  • Workplace standards are taught and reinforced.

Contact information:
Phone: 616.234.3800

Muskegon Community College


Wednesday, January 8, 2020 from 9 am to 4 pm (with an hour for lunch). This orientation is for new Medical Assisting Students only. There will be a different campus-wide orientation for all students to attend. Dates and times to be determined.

Class Schedule

Classes meet on Wednesdays and Fridays for 3 consecutive semesters and follow the same schedule as the college semesters.

  • Winter 2020 Semester: 1/13/2020-5/4/2020
    • No Classes: 1/20
    • Spring Break: 3/2/20-3/6/20
    • Half Day: 4/10
  • Summer 2020 Semester: 5/18/2020-8/8/2020
    • No Classes: 5/25, 7/3
  • Fall 2020 Semester: 8/24/2020-12/11/2020
    • No Classes: 9/7, 9/8
    • Thanksgiving Break: 11/25/20-11/27/20

Certificates/Credentials Earned in the Program

  • Certificate of Completion from Muskegon CC
  • Eligible to sit for either CMA (AAMA) or RMA (AMT) National Certification Examinations
  • 32 College Credits
  • Curriculum flows directly into an Associate’s Degree


Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Estimated Program Costs

Semester 1: $2934 (includes tuition, fees, books)

Classes: AH101, AH104, MA101, MA102AL&L

Additional Costs: Approximately $90 for 2 uniforms

(Does not include cost of watch or shoes)

Semester 2: $2305 (includes tuition, fees, books)

Classes: BIOL115, MA105, MA106AL&L

Semester 3: $1505 (includes tuition, fees, books)

Classes: BUS196, MA110


Program Environment

MCC thrives on offering an environment that is conducive to student learning and supports personal and professional growth. The lecture portion of the classes begins the foundation of medical assisting and provides the student with the cognitive aspect of the core curriculum. Active participation in the lecture environment is expected, and even though the classes may be taught by different instructors, these instructors work cohesively to ensure student understanding and success.

The lab environment consists of equipment and supplies that are commonly utilized in the medical office setting. This environment provides the opportunity for the students to practice the hands-on skills (both clinical and administrative) as often as needed to become competent in that skill. The students will work together in teams or groups and active participation is required in the laboratory setting.

The lab at MCC is located in the new Health and Wellness Center. This area includes fitness equipment that students can use free of charge, meeting and study space, and a Simulation lab. The Simulation lab will be utilized to demonstrate real-life patient scenarios that students could potentially experience in the clinical setting.

Student expectations/Time commitments—inside and outside of class

It is expected that students attend all lecture and lab classes and come fully prepared to participate in their education. MCC Medical Assistant Program has adopted a points system where students accrue points for absences, tardiness, and unprofessional behavior. When the student has accrued a certain number of points, the student must meet with the Program Coordinator to create a performance improvement plan to correct the behavior. The goal of the points system is to properly prepare the student for the expectations that community partners in healthcare require of their own staff members.

Because classes will be scheduled only on Wednesdays and Fridays, the start time for classes may begin as early at 8 am and end as late as 7 pm. Students are expected to spend approximately 2-3 hours per 1 hour of class time outside of the classroom on studying, coursework, and assignments. Therefore, students will need to maintain healthy study habits, learn to prioritize and organize, and develop excellent time management skills in order to be successful. Utilizing the time in between classes to study or finish assignments is a great method of organization and time management.

Tutoring/Support Services offered to apprentices

  • The counseling and advising center is where it all starts at MCC. A well-trained counselor will assist the students in the process of becoming a student at MCC and entering into the Medical Assistant Certificate program. The counselors can also provide support to the students throughout the apprenticeship program.
  • In addition, just about everyone could use a little extra help with something, at least once in a while. Assistance is available for everything from “math anxiety” to help with course specific problems. The Tutor Center is located in room 204 in the main campus and offers the following:
    • Peer Tutoring
    • Walk-In Tutoring
    • Tutor-Led Small Groups
    • Online Tutoring
    • Extra Services
    • General Tutoring
  • MCC’s Writing Center offers a non-threatening atmosphere where students can discuss their writing in all stages of the writing process. English instructors can assist with basic grammar questions, essay development, citing format, research techniques, and other writing concerns. Take advantage of this FREE service.
  • MCC’s Student Life programs develop leadership skills, values, friendships and create the opportunity to make a difference. Join a student organization, attend a special event, and find general community resources here!

The Hendrik Meijer Library/Information Technology Center offers many services to MCC students, faculty and staff, as well as to community visitors.

Reference librarians are available whenever the facility is open to assist with finding information, conducting research, and accessing electronic resources. The Library offers quiet reading areas, group study rooms, information literacy assistance, wireless Internet access and computers with high speed access to our databases. Generous views of the nature area, creek and surrounding area allow a tranquil study experience throughout the facility.

  • The Jayhawk Pantry’s mission is to alleviate food hardship among its students by providing emergency food to MCC students in need. To be eligible for services, you must be a current MCC student and provide a current MCC student ID.
  • Disability Support Services provides assistance to all qualified students with documented disabilities, whether they are physical, psychological or educational. We strive to work proactively with the student to determine reasonable and appropriate accommodating measures. MCC is committed to providing equal and integrated access for individuals with disabilities. This commitment is consistent with legal requirements, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.



Cherry Health

Cherry Health is a comprehensive healthcare system offering quality integrated services to over 75,000 patients at more than 20 locations throughout Michigan. For more than 30 years, as Michigan’s largest Federally Qualified Health Center (FQHC), we’ve provided a model of care that includes servicing all health needs. We provide behavioral health, dental, medical, pharmacy, vision care and more to our communities including the underserved and under/uninsured. We are a proud to be a 2019 Best & Brightest Company to Work For.

Wage info for apprentices

$11.47 per hour starting wage and an opportunity for quarterly increases during the program

Apprentice commitment to the employer

One year post graduation

Benefits/support services

Medical, dental, vision, flexible spending accounts, Life Insurance, Short- and Long-term Disability, employee assistance program, 403(b) retirement savings, a generous PTO policy, a strong sense of work/life balance (few evenings/weekends and no holidays), vendor discounts and free vaccinations.

Practicum/job placement information

Cherry Health employs Medical Assistants to work in a variety of specialties across the agency – including family practice, Pediatrics, Internal Medicine, OB/GYN, Psychiatry, and substance Use Treatment. Throughout the program the Medical Assistant Apprentice will rotate across specialties. Upon completion of the program, the Medical Assistant (once certified) will have an opportunity to apply and interview at a site that has a job opening for a Medical Assistant.


Mercy Health

Mercy Health is a regional multi-campus health care system serving West Michigan and the lakeshore with five hospital campuses, more than 60 physician offices, more than 1,300 medical staff physicians, more than 800 hospital beds and 7,200 colleagues, and hospice, home health and long-term care service offerings.

Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the lakeshore. Mercy Health, part of Trinity Health – the nation’s second-largest Catholic Health System – is committed to being a trusted health partner for life, transforming the communities we serve, by providing high-quality care that is the most accessible, compassionate and personalized in West Michigan.

Wage range for apprentices:

$11.25/hr starting wage and opportunity for an increase after each quarter during the program

Apprentice commitment to the employer:

One year post graduation

What benefits/support services:

Medical, Dental, Vision, Flex Spending Plan, Life Insurance, LT/ST Disability, Employee Assistance Program, PTO, 403(b) Retirement Savings Plan, Tuition Assistance, and vendor discount program

Program Testimonial:

Teresa a first generation Latino to attend college, was taking general courses at Muskegon Community College.  She was just about to give up on her studies when she became aware of a pathway into health care, the Medical Assistant Apprenticeship program.  She applied, was accepted and is now working for Mercy Health.

“This program has changed my life,” said Beltran.  “I’m a hands-on kind of person, so being able to immediately apply what I’m learning in the clinical setting is perfect for me. I can’t imagine doing anything else.”

Teresa Beltran
2016 MA Apprenticeship Graduate
Current Medical Assistant

Connect with Mercy Health:

Website:  |  Facebook  |  Twitter at @MercyHealthWM  |  LinkedIn

Spectrum Health

Company Description:

Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children’s hospital, a multi-specialty medical group and a nationally recognized health plan, Priority Health.

Spectrum Health Medical Group is a multi-specialty physician group dedicated to putting patients’ needs first. The medical group is a gateway to Spectrum Health’s many qualified and highly skilled specialists, and comprehensive services. We invite you to get to know us and our services better (, and see for yourself what makes us unique.

What are the Spectrum Health  requirements?

  • Currently employed with Spectrum Health
  • On-track or high performance
  • Upline support and endorsement

What is the required commitment if I am accepted?

  • Maintain performance threshold of on-track or high performing
  • Maintain employment with Spectrum Health in one of our clinical office spaces during the program
  • Commit to employment as a Medical Assistant at Spectrum Health for a minimum of one year post-graduation.
  • Uphold Spectrum Health values while at work and in the classroom.

What are the benefits / suppprt services offered?

  • Access to program coordinators and recruiters at Spectrum Health
  • Accommodations to work schedule to maintain employment at Spectrum Health
  • Immediate career opportunities at Spectrum Health after graduation

Hackley Community Care

Company Description

Hackley Community Care’s mission is to support and promote our patient’s total health with quality, integrity, respect, and compassion. Over the past 27 years we have become a prominent healthcare leader in Muskegon County by serving the whole person; medical, dental, economic, social, psychological, and spiritual. As a Patient Centered Medical Home, we provide integrated healthcare to more the 17,000 patients throughout our 13 locations. As a Federally Qualified Health Center we provide Medical, OB/Women’s Health, Dental, Pharmacy, Behavioral Health, and School-based Health services to our patients. HCC believes in taking care of our employees and their well-being just as we care for the health of our patients and the communities that we serve.

Wage range for apprentices

$11.60 per hour starting wage with an opportunity for quarterly increases during the program.

Apprentice commitment to the employer

One year post graduation

Benefits/support services

Part time (24 hours per week) benefits include Flexible Spending Accounts, Life Insurance, Short term disability, quarterly bonus, paid holidays, and PTO available after 90 days of employment. Employee assistance program, 403(b) retirement savings plan, and vendor discount program available immediately. Few evenings, no holidays or weekends.

Practicum/Job Placement Information

Hackley Community Care employs Medical Assistants to work in a variety of specialties; including family practice, pediatrics, internal medicine, and OB/GYN.  Upon completion of the program the Medical Assistant (once certified) will have an opportunity to apply and interview at a site that have a job opening for a Medical Assistant.

Connect with Hackley Community Care

You're Invited to a MARAP Open House!

If you would like to learn more about the program in person, you can attend an Open House where applicants will:

  • Hear about the benefits of participating in an apprenticeship
  • Learn about program expectations and requirements
  • See what financial obligations or cost may be associated
  • Ask questions directly to the participating employers and community college
  • Speak with a former Apprentice

Open House attendance is not mandatory and registration is not required. We recommend you attend to learn more and meet the employers, educators and other potential participants. Times and locations are as follows:

Kent County Open House
Thursday, August 8, 2019 | 4-7pm
West Michigan Works! Westside Service Center
215 Straight Ave NW, Grand Rapids, MI 49504

Muskegon County Open House
Tuesday, August 6, 2019 | 4-7pm
West Michigan Works! Muskegon Service Center
316 Morris Ave, Muskegon, MI 49440